Effective Date: December 20, 2024
Welcome to Pepperleaf Beauty Studio! Protecting your personal data and respecting your privacy is very important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [pepperleafstudio.com] or engage with our services.
1. Who We Are Pepperleaf Beauty Studio provides professional massage, waxing, and eyelash services in Nenagh, County Tipperary. Our address is 9 Sarsfield St, Nenagh, Tipperary, and our email contact is [email protected].
2. Data We Collect We may collect the following personal data:
- Contact Information: Name, email address, phone number, and mailing address.
- Booking Information: Details of appointments, preferences, and service history.
- Payment Details: Billing address and transaction data (processed securely by third-party payment processors).
- Technical Data: IP address, browser type, operating system, and information on how you use our website.
- Special Category Data: Any health information you choose to provide related to your service preferences (e.g., allergies or skin sensitivities).
3. How We Use Your Data We use your data to:
- Provide and manage our services.
- Process and confirm online bookings.
- Communicate with you about appointments, offers, and updates.
- Ensure compliance with legal obligations.
- Improve our website and services through analytics.
4. Legal Basis for Processing Data We process your data under the following legal bases:
- Contractual Necessity: To fulfill and manage your appointments and services.
- Consent: For marketing communications (when you opt-in).
- Legal Obligation: For record-keeping and compliance with applicable laws.
- Legitimate Interests: To improve our services and enhance user experience.
5. Data Sharing We do not sell your data. However, we may share your information with:
- Service Providers: Third-party providers for booking, payment processing, and marketing.
- Legal Authorities: When required by law or to protect our legal rights.
All third parties are contractually obligated to handle your data securely and comply with GDPR.
6. Data Retention We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Booking data is generally retained for 6 years for tax and legal compliance.
7. Your Rights Under GDPR, you have the following rights:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct inaccurate information.
- Erasure: Request the deletion of your data.
- Restriction: Limit the processing of your data.
- Objection: Object to data processing for marketing purposes.
- Data Portability: Request your data in a portable format.
- Withdraw Consent: Opt out of marketing communications at any time.
To exercise these rights, please email us at [email protected]. We aim to respond to all requests within one month.
8. Data Security We implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system can be 100% secure, and we encourage you to take precautions when sharing information online.
9. Cookies Our website uses cookies to enhance user experience and analyze website traffic. You can control or disable cookies through your browser settings. For more details, see our Cookie Policy.
10. Third-Party Links Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.
11. Updates to This Policy We may update this Privacy Policy to reflect changes in our practices or legal obligations. The updated version will be posted on our website with the “Effective Date” noted at the top.
12. Contact Us If you have questions or concerns about this Privacy Policy or your data, please contact us:
Pepperleaf Beauty Studio
9 Sarsfield St
Nenagh, Tipperary
Email: [email protected]
Thank you for trusting Pepperleaf Beauty Studio with your personal data!